- An Inside Job Training Video Teaches the Learner To....
- Identify your internal customers
- Consult them about their needs
- Serve them as though they were external customers
An Inside Job training video
Languages: English, Spanish
Length: 24:00
Every person in your organization are part of a chain that effects customer service. It will effect internal customers within the business as well as the ever-important external customer.
This crazy and humorous training program is set in a leisure and service industry driven environment. A private eye's services are rendered to investigate management mis-haps and identify ways communication issues to assist in solving the poor service mystery for both internal and external customers.
Purchase Package Includes
- 1 An Inside Job training video
- 1 Leader's Guide
- 1 Diskette with Participant Worksheets
- 1 Diskette of PowerPoint slides
- 1 Self-Study Workbook on Diskette
A VA (m) release