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    Features and applications for If Looks Could Kill Training Video:
  • Engaging, amusing and realistic scenarios
  • Structured analysis of front-line behavior
  • Suitable across a range of industries for all levels of staff
  • Written by behavioral expert Dr Peter Honey

If Looks Could Kill Video


Languages: English
Length: 28:00

It's now the problem, it's the way you handle the problem. In this amusing Video Arts training video based on a detective story, the main character views careless communication and unfortunate results. Visiting several locations like a medical office, a shoe store, a postal office and a gas station, a visitor was distracted by poor choices and careless behavior. Our sleuth must look back at the experience with emphasis on customer movements and surmise how the customer service representative might have made it go all wrong.

An easy and accessible video, the simple concepts and important principles are expressed in a to-the-point manner. Staff members will be assisted in choosing proper behavior for customer service experiences, disregarding personal preferences and problems.

Purchase Package Includes

    Purchase Package Includes:
  • 1 If Looks Could Kill training video
Due to contractual restrictions, the If Looks Could Kill training video is available for shipment to USA addresses only.

A VA (m) release


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FREE DVD 7-day Preview
$999.00 DVD Package Purchase
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A preview is a free evaluation copy of a training program for you to keep and review for 7 days. It's purpose is to aid in your decision-making process. It is not intended for training.