- The Guest training video shows how to treat customers as guests... It's as simple as:
- Welcoming Them
- Using their Name
- Taking Care of their Needs
- Thanking Them
- Inviting Them Back
The Guest 2nd Edition
A MEDIA PARTNERS release
Languages: English, Spanish, Romanian (subtitle)
Treat your customer like a Guest in your home.
That's the message behind this hilarious NEW EDITION of Media Partners' classic bestseller. We all know how to take care of a guest in our home: we welcome them, we take care of their needs, we thank them for coming and we invite them back. A guest at work is no different. It's that simple and that important.
The fortunes of any business rise and fall based upon the level of service it delivers to its customers. No matter how large or complex an organization may be, great service usually comes down to one employee, serving one guest, one day at a time.
The Guest training video is a brand new training comedy that will forever change the way your employees view their customers, their guests, by reminding them that everything we need to learn about delivering great customer service, they already know.
The Guest 2E - 15:20 minutes
The fortunes of any business rise and fall based on the sort of service it delivers to its patrons. And no matter how intricate that company is, excellent customer service usually comes down to an employee, serving a customer, one day at a time. In this remake of the classic Media Partners release, The Guest gets an updated look and some new scenarios, but the simple message remains: Everything we really need to learn about great customer service, we already know. We already take care of guests in our home by welcoming them, taking care of their needs, thanking them for coming, and inviting them back. A guest at work is no different. It’s simply a matter of choosing to treat customers as an honored guest, rather than an interruption in our day.
Purchase Package Includes
- 1 The Guest 2E video
- 1 The Original Guest video
- 1 CD-Rom (includes the Expanded Leader's Guide, Reproducible Handouts, customizable PowerPoint Presentation)
- 10 The Guest video Pocket Cards